All of us have made mistakes
as mentees! Although making errors with mentors is probably inevitable,
you can take some steps to anticipate and avoid several of the
common blunders.
Here are some ideas for preventing problems and, in a few cases,
ways for repairing things if you’ve already goofed.
1. Expecting too much.
This is the big, most common mistake mentees make with their
mentors. They expect a mentor to be available at all times and
to help not only with career progress but also personal life issues.
They also expect to find a mentor who has a compatible style,
is a great listener and teacher, and who makes frequent introductions
to the mentor’s key contacts.
Any of these actions and attitudes on the part of a mentor can
occur. However, it’s far more strategic to receive different
types of help from multiple mentors. Mentors are extremely
busy, and they vary in style and how much access and help they
provide. Think positively and yet think small
in the beginning. As each mentor sees what you can do and trusts
you more, the help may increase and broaden. Seek additional mentors,
and learn to “pull mentoring” even from mentors who
have opposing styles and who aren’t great listeners or teachers.
2. Discounting mentor’s suggestions
or stories.
A mentee recently e-mailed The Mentoring Group commenting on
how tired he was of listening to his mentor’s long stories,
jokes, and “lame” advice. He was ready to end the
relationship and yet (to his credit) wanted to be polite and do
the right thing.
Because your mentor is being generous by working with you, proper
mentoring protocol calls for you to receive graciously
most of what your mentor has to offer. This includes, at times,
long stories, repeated jokes, and advice that doesn’t seem
very appropriate. If your relationship is new, your time together
should soon become more focused on the specific type of help you
need. You can speed this up by reinforcing your mentor when she/he
does it right. Every time you get a “nugget”
in all the extra stuff, comment on how helpful it is. Try a phrase
such as: “I learned faster when you contrasted A and
B.” If necessary, ask for help linking a story to your
situation. If advice doesn’t fit, thank your mentor anyway,
and store it for some future situation you’ll probably face.
On the other hand, if this pattern has gone on for a long time,
and you’ve tried to improve things, it could be time to
part ways. Just be sure you do this in a positive way, and always
leave the door open for future contact.
3. Not setting one or more clear goals.
Many mentees tell us that they don’t have any idea what
goals to set. Or they spend too long looking for a perfect goal.
Others say they’re simply not goal setters. Mentors in turn
tell us that they don’t want to take time to work with mentees
who aren’t focused, don’t know specifically what they
want to develop, and can’t say what they want from the mentors.
Experiment with being a skilled goal setter. Take at least an
hour to mull over in your mind at least two areas you want to
improve. Maybe it’s a skill you want to
acquire or improve…or an area of knowledge
you need. Perhaps it’s a change of attitude
that will give you more courage or less anxiety about a task you
face. Choose a mentor who seems to have at least above-average
competence in this skill, knowledge, or attitude…or a mentor
who can help you find people who are. Then write down your list
of possible goals. Here are a few drafts…
I want to get better at predicting which customers will
reorder.
I want increased knowledge of business practices in South Korea.
I want to feel less apprehensive about presenting to board members.
These aren’t worded particularly well, but they’re
a start to discuss with your mentors. (Write them down before
your meeting.) As you and they talk, you can tighten your goals
and include ways to measure success in reaching them. Keep providing
goal progress updates so your mentor will know you’re serious.
4. Pretending things are fine when they’re
not.
Mentees are notoriously polite. Sometimes they’ll allow
a difficult or disappointing mentoring situation to go on far
too long before either speaking up or disappearing. Because of
the Awe Factor (being slightly in awe of a famous, highly competent,
or very charismatic mentor), they’ll choose to overlook
issues that shouldn’t be ignored.
A good prevention solution is to bring up topics in the very
beginning of your relationship. Talk about your expectations,
how you’ll mention any issues that concern either of you.
If you didn’t do this originally and you’re in the
middle of an awkward situation, talk to your program coordinator
(if you have one) for some tips. If you’re on your own,
think clearly through the situation. What have you contributed
to the problem? What exactly is your mentor doing that’s
disappointing or otherwise not what you’d like.
If the relationship is worth keeping, come up with a lead-in
such as, “Tom, I’m enjoying our relationship and
have gained so much from you. Can I mention one area that isn’t
working too well for me?” As Ury and Fisher said in
the wonderful book, Getting to Yes,
be soft on the person and hard on the issue (not soft on both
or hard on both). If the situation is beyond repair,
exit gracefully…and (as mentioned in #2 above), keep that
door open for future contact.
For more ideas on being an effective mentee, check our Archive
and Products.
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