Is your mentee pulling back
and not managing the relationship with you in the assertive way
you expected? Let’s assume your mentee’s schedule
and other priorities aren’t causing this change.
It’s possible you may be contributing to the challenge
by appearing a little unapproachable or even somewhat intimidating.
Consider these ideas:
1. Recognize the “Awe Factor.”
Because of your position or fame, the fact that you’re
an authority figure, and/or the aura of importance that you may
unwittingly exude, your mentee may believe he/she isn’t
very important compared with your other priorities and opportunities.
In mentoring, the Awe Factor is a key issue, more for some mentees
than others. Accept that this might be the case, even when you
don’t feel intimidating or “awesome.”
2. Bring it up (without mentioning the Awe Factor
per se).
(“I’m disappointed that you canceled two meetings
before this one, even though your reasons were understandable.
I’m really committed to our partnership and count on our
meeting regularly. Can you tell me frankly some of the things
I do that make it challenging for you? I’ve been told I
sometimes….”) It’s critical that you receive
any feedback non-defensively.
3. Help your mentee lead you.
As needed, help your mentee learn to manage this relationship.
(“I think I’ve done most of the talking when we
get together. Would you be willing to take the lead in planning
and running our next meeting? Give me clues if I try to take over.”)
4. Start giving more positive feedback to your
mentee.
Assist him/her in recognizing personal strengths. Offer sincere
compliments about what you observe. (“I admire the way
you’re handling your staff during these budget cuts. You
seem to keep them very informed and bring a lot of good humor
into your meetings.”…”I appreciate how you’ve
followed through on the suggestions I’ve given you. You
read that HBR article right away.”)
5. Mention specifically what you’ve gained
from this relationship.
Reiterate why you’re in this. (“Coaching promising
young leaders like you is probably the most important thing I
do.”…”I’ve had a string of great mentors.
Meeting with you is one way to pay them back.”) Convince
your mentee that you, too, are benefiting. (“You gave
me two ideas that I hadn’t thought of, which helped me with
the speech I’m writing.”)
6. Simplify access to you.
If your mentee has had to reach you through your admin, consider
giving your mentee direct access to you. In his leadership book,
The Contrarians, Steven B. Sample (President
of the University of Southern California) describes how he allows
his top people to reach him 24 hours a day (without going through
any support staff). Because they have this privilege, the individuals
only use it a few times (if at all) each year.
7. Ask your mentee for advice or an opinion
on a challenge you’re facing.
Use that advice, and report the results back to her/him.
8. Share your mistakes.
Let your mentee know some of your mistakes and what you learned
from them. This is one of the best ways to build trust in a relationship.
9. Phone unexpectedly.
Call, even while you’re traveling, just to say hello and
that you were thinking of your mentee. One mentee in a recent
training workshop raved about getting a call from his mentor,
an executive who was on the corporate jet.
10. Drop any over-busy or impatient mannerisms or spoken
messages.
Are you inadvertently sneaking a look at your watch; interrupting;
commenting on all the e-mail and calls you receive; and how busy,
swamped, stressed, overwhelmed, and behind you are? These will
be undesirable double messages to any mentee.
For more ideas on being an effective mentor, see our Products,
especially The Mentor’s Guide
and 75 Things to Do with Your Mentee.
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