In July 2006, this column included some
“basics” for mentors. You learned that to be effective
in a mentor role, you’ll be wise to:
1. Have a good rationale for being (or not being) a mentor.
2. Don’t say “yes” or “No”
too quickly.
3. Recognize all you have to offer. (This includes
personal and professional experiences, skills, knowledge, lessons
learned, ability to give objective outside opinions, etc.)
4. Negotiate several factors. (Include how long
the structured part of your relationship is likely to last, how
often and where you’ll meet, what the mentees will work
on, etc.)
Here are four more essential strategies to consider.
5. Help your mentees lead the process.
The new trend is for mentees (not mentors) to direct and manage
the relationships. Some mentees are very comfortable with this
arrangement and, in fact, push a little too hard. Help them learn
sensitivity and protocol that they can use with you and future
helpers.
Others will be so shy that they’ll passively wait for you
to suggest and do everything. Help them learn how to manage you,
and reinforce them for taking those important steps.
6. Encourage frequently.
One of the best things you can do is provide your mentees with
positive feedback on their performance and character traits. One
key way to do this is to use sincere phrases. “I believe
in you.” “You can do it.” “You did a terrific
job of explaining that complicated procedure to your assistant.”
“I like the way you laugh at your children’s jokes.”
“You’re a very honest individual. I admire your integrity.”
These are just examples; you can think of dozens or even hundreds
more. Research indicates that such positive reinforcement from
a respected person (you) helps your mentees learn faster and better.
7. Let your mentee know what you’re getting from
the relationship.
Most mentees feel a little awkward receiving focused attention
and help for an extended period of time. They’d like to
know that you’re enjoying and benefiting from the relationship.
They may even wonder why you’re doing this.
Make your mentoring meetings a top priority, and prove that they
are by never canceling or being late and never taking a phone
call during a meeting (unless it’s a big emergency). Mention
specific things you’re learning from your mentee (“I
just learned something from you. I had no idea I could do that
with my cell phone camera.” “Thanks for teaching me
some new things I can try with my employees.” “You’re
helping me recognize how much I enjoy being a mentor!” “I
never had a chance to say thanks to my first mentor, so this is
a small way I can pass on his investment in me.”)
8. Be ready to transition when it’s time.
Mentoring relationships go through phases, and when your mentees
have learned a sufficient amount, it’s natural to transition
into different arrangements. This is important for you and your
mentees. Perhaps your relationships will go from formal/structured
mentoring to informal mentoring. Perhaps they’ll turn into
business friendships or even close personal friendships. Maybe
you’ll become the mentee and your former mentees will mentor
you in key areas.
Anticipate these transitions, talk about them, and help them
go smoothly. Even if your transition is what we call “Thanks
and goodbye,” make it a positive, satisfying departure,
leave the door open for future contact, and express appreciation
for all you’ve gained.
For more ideas on being an effective mentor, see our Products
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