A complaint The Mentoring Group hears from
numerous mentors is that their mentees don’t show enough
initiative in their partnerships. This occurs even when mentees
are taught in their training that they, not the mentors, should
own and drive these relationships.
What’s going on? What can you do if your mentee is holding
back, waiting for you to make all the decisions and initiate all
the activities?
Note: We recognize that mentee-driven
relationships are primarily a U.S. corporate phenomenon. Many
cultures continue to be more comfortable with mentors taking the
lead throughout the relationships while mentees follow. We don’t
want to push the U.S. business model for everyone. Look carefully
at your situation, and consider the right thing to do. If indeed
it makes sense to help your mentee become more self-initiating,
read on.
24 Hours to Make a Difference
If you’re in a formal mentoring partnership (in a program
or on your own), you’ll probably meet with your mentee in
formal “mentoring sessions” only one or two hours
a month. That means you’ll have about 12 to 24 hours (one
day!) to be helpful in a typical year-long formal relationship.
Given this short amount of time, your mentee needs to maximize
every moment and take appropriate responsibility.
Suggestions for Helping Mentees Take Initiative
Showing Initiative is actually one of The Mentoring Group’s
key mentee-specific mentoring skills. Here are some ideas for
helping all your mentees grow in this area.
- Handle the Awe Factor.
Always remember that, as an authority figure in general
and as a mentor in particular, your mentees may be slightly
(or very) in awe of you. They don’t want to offend you,
take advantage of your time, or otherwise ruin this unique opportunity.
Do everything you can to reduce the awe factor. Appear
enthusiastic and patient; don’t act rushed. Share times
when you’ve made mistakes. Ask questions. Listen well
and remember what your mentees tell you. Remind them of what
they have confided in you. Invite your mentees’ feedback
on what you’re doing well and how you can improve
in the mentoring partnership.
- Set clear expectations.
Early in your relationships, mention how you expect and look
forward to their managing the process. Check to see how comfortable
they feel about that role. Give some examples, such as “I’d
be delighted if you took the lead on scheduling our phone meetings
and also on building the agenda for each discussion. With your
okay, I’d like to give you feedback on how you do it.
How does that sound?”
- Resist the urge to take back the power.
You may have times when you want to take the reins and run the
partnership yourself. When mentees are hesitant, choose non-challenging
(or too ambitious) goals, make a mistake, or are otherwise acting
as new mentees, you may feel impatient and even frustrated.
Resist saying, “Just do it this way.” Encourage
them to take steps of their own. Even when they ask, try mentioning
your experience with comparable incidents rather than giving
direct advice: “You’ve done a good job of exploring
A, B, and C. I see that D is a major hurdle. One time when I
faced D, I tried . . . .”
- Help with specific goals and plans.
Most new mentees struggle with what to work on with their mentors.
Suggest that they develop personal visions and share them with
you (Click here for
some resources). Help them think of concrete goals based on
their visions. Finally, help them develop at least a rough plan
of how they’ll reach those goals by partnering with you.them
during your partnerships.
- Reinforce “initiating behaviors.”
All of us, including your mentees, usually react well to sincere
positive reinforcement. When you see your mentees showing
appropriate initiative, comment on it. “I like
how you took what we discussed last month and put your own twist
on it in the meeting. It sounded better than the version I suggested!”
Don’t wait until your mentees do a perfect job of initiating.
Instead, reinforce attempts even if partial. we believe in encouraging
successive approximations.“I know you’re working
on being more assertive with your team. The fact that you set
the goal and made a list of three things to try next week shows
you’re on your way. Nice work.”
- Help mentees measure progress.
Help your mentees learn how to evaluate themselves. Although
they’ll learn a great deal from hearing your feedback,
the goal is for them to perform well without you. Suggest ways
they can gauge progress. For example: “For your goal
of Thinking More Strategically, what are two or three
measures that will tell us you’re doing it more or better
than you are now?” (Wait for their ideas. If they’re
stuck, suggest an idea.) “On a scale of 1-10 with 10
being extremely strategic, where are you now and where do you
want to be by the time we end our partnership?”
Continue to reinforce mentees for showing initiative, pointing
out where you see progress that they may not. For more ideas on
being an effective mentor, see our Archive
and Products. |