A
complaint we hear from numerous mentors is that their mentees
don’t show enough initiative in their partnerships. This
occurs even when mentees are taught in their training that they,
not the mentors, should own and drive these relationships.
What’s going on? What can you do if your mentee is holding
back, waiting for you to make all the decisions and initiate all
the activities?
Note: The Mentoring Group recognizes that
mentee-driven relationships are primarily a U.S. corporate phenomenon.
Many cultures continue to be more comfortable with mentors taking
the lead throughout the relationships while mentees follow. While
we don’t want to push the U.S. business model for everyone,
our experience is that when given the chance, mentees worldwide
enjoy taking increasing responsibility for their lives and success.
Look carefully at your situation, and consider the right thing
to do. If indeed it makes sense to help your mentee become more
self-initiating, read on.
24 Hours to Make a Difference
If you’re in a formal mentoring partnership (in a program
or on your own), you’ll probably meet with your mentee in
formal “mentoring sessions” only one or two hours
a month. That means you’ll have about 12 to 24 hours (one
day!) to be helpful in a typical year-long formal relationship.
Given this short amount of time, your mentee needs to maximize
every moment and take appropriate responsibility.
Suggestions for Helping Mentees Take Initiative
Showing Initiative is actually one of The Mentoring Group’s
key mentee-specific mentoring skills. Here are some ideas for
helping all your mentees grow in this area.
- Handle the Awe Factor.
Always remember that, as an authority figure in general
and as a mentor in particular, your mentees may be slightly
(or very) in awe of you. They don’t want to offend you,
take advantage of your time, or otherwise ruin this unique opportunity.
Do everything you can to reduce the awe factor. Appear
enthusiastic and patient; don’t act rushed. Share times
when you’ve made mistakes. Ask questions. Listen well
and remember what your mentees tell you. Invite your mentees’
feedback on what you’re doing well and how you
can improve in the relationship.
- Set clear expectations.
Early in your relationships, mention how you expect and look
forward to their managing the process. Check to see how comfortable
they feel about that. Give some examples, such as “I’d
be delighted if you took the lead on scheduling our phone meetings
and also on building the agenda for our discussion. With your
okay, I’d like to give you feedback on how you do it.
How does that sound?”
- Resist the urge to take back the power.
You may have times when you want to take the reins and run the
relationship yourself. When mentees are hesitant, choose non-challenging
(or too ambitious) goals, make a mistake, or are otherwise acting
as new mentees, you may feel impatient and even frustrated.
Resist saying, “Just do it this way.” Encourage
them to take steps of their own. Even when they ask, try mentioning
your experience rather than giving direct advice: “You’ve
done a good job of exploring A, B, and C. I see that D is a
major hurdle. One time when I faced D, I tried . . . .”
- Help with specific goals and plans.
Most new mentees struggle with what to work on with their mentors.
Suggest that they develop personal visions and share them with
you (Click here for some
resources). Help them think of concrete goals based on their
visions. Finally, help them develop at least a rough plan of
how they’ll reach them during your partnerships.
- Reinforce “initiating behaviors.”
All of us, including your mentees, react well to sincere positive
reinforcement. When you see your mentees showing appropriate
initiative, comment on it. “I like how you took
what we discussed last month and put your own twist on it in
the meeting. It sounded better than the version I suggested!”
Don’t wait until your mentees do a perfect job of initiating.
Instead, reinforce attempts even if partial. “I know
you’re working on being more assertive with your team.
The fact that you set the goal and made a list of three things
to try next week shows you’re on your way. Nice work.”
- Help mentees measure progress.
Help your mentees learn how to evaluate themselves. Although
they’ll learn a great deal from hearing your feedback,
the goal is for them to perform well without you. Suggest ways
they can gauge progress. For example: “For your goal
of Thinking More Strategically, what are two or three
measures that will tell us you’re doing it more or better
than you are now?” (Wait for their ideas. If they’re
stuck, suggest an idea.) “On a scale of 1-10 with 10
being extremely strategic, where are you now and where do you
want to be by the time we end our partnership?”
Continue to reinforce mentees for showing initiative, pointing
out where you see progress that they may not. For more ideas on
being an effective mentor, see our Archive
and Products. |